Our family had just started a 2+ week driving vacation when our air conditioning went out 2 hours outside of Las Vegas in 105+ heat. We called Las Vegas INFINITI with no reservation on a Friday afternoon. They offered to immediately get us into the service department when we arrived and do everything they could to get us on our way. We had non-refundable reservations throughout Idaho, Wyoming, Utah and Arizona and were worried our vacation was shot. We were immediately greeted by Service staff and brought into the lobby and offered cool drinks. Tim was our service agent and Marc the manager ...
Steven was very helpful and knowlegable about the car I was seeking. He helped me through the process and eased my tension on spending money.
I recently purchased a 2018 INFINITI Q70L in a private sale. I was confused on several issues and features of the vehicle and went to the INFINITI dealership for help. While he explained that, due to the virus employees could not get in to customers' vehicles. Though it was more than 100 degrees outside my car, Ion patiently took me through a number of steps to clear my confusion and help me understand what to do. Ion was thoughtful, compassionate and very professional. I can't exaggerate how impressed and grateful I am. He represents this agency well. Thank you, Ion.
They were very busy , but still took care of me very quickly, a very well run dealership, they did not skip a beat. I will buy my next vehicle there without question.
All professional and very courteous awesome thanks
Top notch service and pricing better than you would expect from a dealer. They always treat you like their #1 customer.